So, some bot designers have concluded that its essential to keep their creations from promising too much.
Set Boundaries for Your Bot
Some researchhas foundthat users prefer talking to people instead of bots.
But for those who do like communicating with bots, there are ways to make the interaction more appealing.
Carol yepes / Getty Images
“All they want is a solution to their problem.
Information that simply requires a lookup is one area where bots shine.
Not everyone believes that modest bots are the future.
Designer / Getty Images
Many in the software industry say that chatbots should be as human-seeming as possible.
Smarter Is Better
Some experts say bot appeal simply comes down to smarts.
He suggests incorporating cultural nuances into bots.
Speed wins over users when it comes to chatbots, it seems.
“When at a hotel, having questions like ‘What’s what Wi-Fi password?’
