Human rights organizations are asking Zoom to slow its plan to introduce emotion-analyzing AI into its video conferencing software.
The company hasreportedly saidthat it will use AI to evaluate a user’s sentiment or engagement level.
Developing this tool adds credence to pseudoscience and puts your reputation at stake."
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Zoom did not immediately respond to a request by Lifewire for comment.
The groups also suggest the software could be a data security risk.
In other words, we’d be in even more trouble if they worked well.
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Wills contended that the controversy around emotion-monitoring software is more of a question of data ethics than privacy.
She said it’s about the system making real-world decisions based on hunches.
“Basing the algorithm on an assumption is inherently flawed and potentially discriminatory.
Is the study being done on call recordings, processed in the cloud, or on the local rig?
