At the most basic level, your controller and your console aren’t talking to each other.

Attempt each fix, in order, and check to see if your controller connects after each step.

confirm that your Xbox One controller isn’t out of range.

Illustration of an Xbox One controller

Lifewire / Derek Abella

Check to see if your controller turned off due to inactivity.

Press theXbox buttonon your controller, and it should reconnect and sync up.

An Xbox One can only have eight controllers connected at any one time.

If you venture to sync additional controllers, it won’t work.

If you already have eight controllers connected, it’s crucial that you disconnect at least one of them.

Try fresh batteries in the controller.

Disconnect your headset temporarily.

In some cases, a headset or mic can prevent your Xbox One controller from syncing up.

If you have a headset or mic hooked up to your controller, remove it and attempt to reconnect.

Remove sources of wireless interference if possible.

Also shut off appliances, like microwaves, fans, and blenders, that might create interference.

Verify that your controller isn’t already synced to a different Xbox One.

Xbox One controllers can only be synced to a single console at any given time.

If you sync to a new console, the controller will no longer work with the original console.

You will have to repeat this process every time you want to use the controller with a different console.

Try resyncing even if it isn’t connected to a different console.

Controllers can unsync for other reasons, and you may just be dealing with a fluke occurrence.

To rule it out, just make a run at resync.

To resync an Xbox One controller:

upgrade your PS5 controller firmware.

Otherwise, you’ll have to connect your controller to your console with aUSBcable.

If it works just fine, then the problem is in your Xbox One console and not the controller.

If this doesn’t work, you may need to replace the thumbstick springs or analog sticks.

If that doesn’t work, try connecting the controller via USB and contact Microsoft Xbox Support.

Next, press theSyncbutton on the Xbox One controller until the Xbox button starts flashing.

The sync is complete when it’s steadily lit.