Here are several solutions that will get your iPad playing videos again in no time.

These instructions apply to iPads running iOS 12 and higher.

Close all apps by accessing the multitask display and swiping up on every app.

Apple system status

After that, restart the iPad by holding down theHomeandSleep/Wakebuttons for several seconds until the Apple logo appears.

Once your iPad restarts, try reloading the video.

If it still won’t play, try the next step.

Multitasking in iOS 12

To download the latest version of your iPad’s operating system:

kick off the iPad’sSettings.

If an update is available, you’ll see a red number to indicate this.

TapUpdatesin the bottom-right corner of the screen.

The iPad Settings app

If they do, tapUpdateto download the new version.

When the video is open, look for an icon that looks like a cloud with a down arrow.

Keep in mind this will erase everything on your machine.

General heading in Settings on iPad

Software update on iPad

The App Store app on an iPad

App Store updates