Is she just not listening or is something else going on?

Here we’ll help you get to the bottom of it.

Try using Google Assistant to perform a simple voice command web search.

An incorrectly formatted phone number displayed on an Android phone.

check that that Google Assistant voice commands are turned on.

If they are, retrain the voice model to confirm it understands you correctly.

you might also try resetting the Google app to its original state.

Settings app showing Apps & notifications and Google

Another possible culprit is incorrect permissions configs in the Google app.

Check Your Contact Numbers for Errors

initiate the Contacts app and check your contact numbers for errors.

Extra spaces, parentheses, periods, and commas can block calls and texts from going through.

App Permissions showing the SMS slider in the On position

To avoid problems, all phone numbers should follow this format: 555-555-5555.

Open theSettingsapp, and selectApps & notifications.

If you have an older version of Android, you may need to selectAppsinstead ofApps & notifications.

Clearing Cache and Storage

verify the slider next toSMSis slid to the right.

Check to see if Google Assistant is now able to send text messages.

If it isn’t, reset the Google app to its original state.

The Google app clear data option selected

This process eliminates any potentially corrupt data in the Google app.

These instructions do not apply to iOS devices.

However, you’re free to delete either the Google or Google Assistant app and then redownload it.

The Google app uninstall update option

Open theSettingsapp on your Android rig and selectApps & notifications.

In some older versions of Android and the Google app, you may need to selectManage Spaceinstead.

Some older versions of the Google app don’t have this option.

the Google app disable confirmation pop-up

Wait for the updates to uninstall and then selectDisable.

Only block the Google app temporarily as part of this troubleshooting process.

Do not stop the troubleshooting process on this step.

Google app Enable option and Google App in the Google Play Store

If you leave the Google app disabled permanently, your phone may not function properly.

Check to see if Google Assistant is now able to send text messages.

Check to see if Google Assistant is now able to send text messages.

If it still cannot send messages, you may have to wait for Google to issue a fix.

Visit the official Google Assistant support forum to report your problem and check for additional information.