But what about those Slack users who have never used Salesforce, let alone heard of it?

“I think that it will become more easily available in companies that already use Salesforce.”

“This is almost invariably a great thing for them.”

People wear protective face masks outside Salesforce Tower as the city continues Phase 4 of re-opening following restrictions imposed to slow the spread of coronavirus

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In this case, Salesforce users can more closely align data in the cloud with conversations between colleagues.

Slack as the tool that so many people loved is going to stay the same.

This integration is happening on other communication platforms, too.