Soft resetting is different from simply turning the TV off.
you’re free to then go ahead and check to see if your apps work.
Then, you might turn the TV back on and check to see if the apps work.
start your online grid hardware.
Wait for the modem to connect, then plug the router back in.
When your Wi-Fi data pipe becomes available, look to see if your Samsung TV apps work.
Reset the web connection configs on your TV.
OpenSettings>General>connection>Reset connection.
You will then need to reconnect your Samsung TV to your wireless online grid.
Verify that there arent any outages.
When an app service provider has web connection connectivity issues, the corresponding Samsung TV app wont work.
wipe the app cache.
Try clearing the cache of any app that doesnt work.
Presshomeon your remote >Support>equipment Care.
SelectManage Storage, and select one or more apps.
Then pressdown>View Details>Clear Data>Clear Cache.
Note: This option is only available on newer Samsung TVs.
If you dont see the option, thendelete any Samsung TV appthat doesnt work, and thenreinstall it.
Turn off your VPN.
Some apps are region-locked, in which case they wont work if yourVPNis connected to the wrong region.
If the app has blocked theIP addressesassociated with the VPN, that will also prevent the app from working.
If your Samsung TV has rig Care, try running it.
Presshomeon your remote >Support>machine Care>Start machine Care.
Check for system updates on your TV.
If your Samsung TV firmware is outdated, that can prevent apps from working.
OpenSettings>Support>Software Update>Update Now, and install any available updates.
Reset your Smart Hub.
OpenSettings>Support>Service Care>Self Diagnosis>Reset Smart Hub.
For older models, openSettings>Support>Self Diagnosis>Reset Smart Hub.
