What, though, when there is no trace of that message left in the trash?

These instructions apply to Windows Live, Hotmail, and other email accounts on Outlook.com.

Go toOutlook.comand jump in to your Live, Hotmail, or other Microsoft email account.

Deleted Items in Outlook navigation pane

Select theDeleted Itemsfolder in the left pane.

grab the message you want to recover.

To recover all messages, pick the circle next toDeleted Items.

Restore in Deleted Items in Outlook.com

SelectRestoreat the top of the Deleted Items folder.

In some cases, you’re free to recover items after youempty the Deleted Items folder.

SelectRecover items deleted from this folderat the top of the message list.

Deleted Items in Outlook.com.

The Recoverable Items folder opens.

choose the items you want to recover and chooseRestore.

The items you select to recover are restored to their original folders.

“Recover items deleted from this folder” command in Outlook

If a folder no longer exists, messages are restored to your inbox.

SelectSettingsin the upper-right corner of the page and chooseView all Outlook controls.

SelectMessage handlingin the Mail category of the controls window.

Restore button for a deleted item in Outlook

BeneathWhen signing out, erase the check box next toEmpty my deleted items folder.

SelectSaveto apply the changes.

shut the prefs window.

Message handling in the Mail category of the Settings window in Outlook.com.

Empty my deleted items folder checkbox in Outlook.com.