Lack of music or audio is probably the most common problem that crops up withPowerPoint slideshows.

Upgrading to the latest version of PowerPoint is the most effective way to resolve video or audio issues.

If you’re not able to upgrade, you’ll have compatibility issues.

Optimize Media Compatibility in PowerPoint

SelectOptimize Media Compatibilityand wait while PowerPoint improves any media that requires optimization.

SelectClosewhen the process is complete.

PowerPoint provides suggestions to optimize your content, such as embedding videos that are linked or upgrading file formats.

If you are prompted to make changes, make the changes and then selectOptimize Media Compatibilityagain.

There are a couple of ways to address this problem.