The issue is that dumping liquid into a vehicle is a no-brainer.

Put a spout into a hole and away you go.

Its way more complex than, say, plugging your phone into the wall.

EV driving around a nearly empty charging station

Electrify America

That said, they dont always work.

To tackle this issue, just sign up for an account with all the charging companies in your area.

With an account, it’s possible for you to use an app to initiate a charge.

Kia EV6 at Electrify American Charging Station

Electrify America

An even better option is plug-and-charge support.

The Ford Mach-E and other vehicles have this feature.

No need to pull out an app or your credit card.

EVgo Inc charging stations

EVgo Inc

Unlock, Again

A person pulls up.

Except, uh oh, it wont come loose.

I see this happen all the time.

Most of the time the trick is to lock and then unlock your car again.

Sometimes even just using the keyfob to unlock a second time does the trick.

A few vehicles have buttons in the area of the charging port that unlocks the cable.

Give that a press.

Finally, if nothing is working, check your owner’s manual.

Some vehicles have a hidden physical cord or button that can be used to detach the charging cable.

Ive been to places where half of the stations are out of order.

Theyre all a little different in how they work.

In a perfect world, this wouldnt be an issue.

Ive had Electrify America call me back a few days later about an issue.

Usually, they can troubleshoot and restart a station, which hopefully solves the issue.

Again, its a pain, but when you need electricity, you need electricity.

They might have better luck, but more likely youve removed some frustration in their lives.

This is also an opportunity to help new EV owners figure out the stations themselves.

Theyre all a little different in how they work.

In other words, be a good person at the charging station.

Dont be the person that instead of helping someone, shoots video of them struggling and posts it online.

Youre better than that.

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