Instructions in this article apply toWindows 10,Windows 8, andWindows 7.
Try this if you run into this issue when waking up the computer.
A flawed adapter can cause power supply problems.
Check the PC hardware.
Scan the PC for malware.
Start the PC insafe modeand run a malware check using a program such asWindows Defender.
Remove any malware it finds and reboot the computer.
Remove any connected devices, such asexternal hard drives, andreboot the PC.
If that resolves the issue, uninstall and reinstall each unit’s drivers.
Update Windows drivers.Graphics carddrivers, in particular, have been notable for causing these errors.
Uninstall and reinstall these drivers if you have no other updates.
This is particularly useful for problems withWindows system updates.
System Restore can roll back a computer to a date before an update.
Any changes you made to the OS since the rollback date are deleted.Back up filesyou want to keep.
Causes of Ntkrnlmp.exe Errors
Ntkrnlmp is an abbreviation for NT Kernel Multi-Processor Version.
Think of Ntkrnlmp.exe as a PC’s to-do list.
If one of those programs causes a problem, it may stall Ntkrnlmp.exe and crash the computer.
Potential causes of Ntkrnlmp.exe errors include:
