The new policy is the first of its kind to punish people harassing others on platforms outside of Twitch.

“Ill believe it when I see it, but I have a good feeling about it.”

It’s an incredibly bold step for Twitch to codify this and to actually put it down in writing.

A view from behind a gaming streamer as they face the screen, putting their headphones on.

Iuza studios / Getty Images

Ripley has also experienced online harassment on and off Twitch.

She said she has blocked about 50,000 people on Twitter over the years.

“I see [harassment] all the time,” she said.

Friends playing video games.

South_agency / Getty Images

“Im trans, and I see a lot of anti-trans hate online.

South_agency / Getty Images

However, Twitch said the categories of off-service harassment behaviors are limited.

Twitch added that it might take time to resolve these types of reports under the new process.

Silhouette of a gaming streaming holding out a game controller with a game on screen behind them.

Nicolas Perez / Unsplash

A Hopeful Change

Ripley said that Twitchs transparency in the process is promising.

While Twitch still isn’t perfect, she said the new policy proves it cares about its users.