ensure the Google smart home gadget is plugged in and powered on.

This simple troubleshooting step is sometimes overlooked.

If it’s properly plugged in and powered on, move on to the next step.

Check for an internet connection.

see to it both the mobile rig and smart home rig are connected to the internet.

If both are and your Google Assistant command still doesn’t work, move on to the next step.

Check that the rig is on the same Wi-Fi web connection as Google Assistant.

verify both are on the same Wi-Fi internet and see if this solves the problem.

see to it the microphone is turned on.

Check the microphone and see if this solves the issue.

Restart the Google smart home machine.

Rebooting a equipment often fixes a variety of issues.

See if this solves the problem.

Activate Google Assistant on the unit.

Then, sayOK GoogleorHey Google, and see if this solves the problem.

verify the two devices don’t have the same name.

Duplicate names might confuse Google Assistant.

verify OK Google is set up.

Set up your voice prompt and see if this solves the problem.

Check the Google Assistant language.

Google Assistant may be listening for a different language than what you’re speaking.

double-check you’re both on the same page and see if this solves the problem.

Check for a Google Home app update.

Go to the Google Home app page and check for any Google App updates.

After you update the app, sayOK GoogleorHey Google, and see if this solves the problem.

ensure Voice Match is working.

Teach Google Assistant your voice again to see if this gets the digital helper listening to your commands.

Check the Google Assistant Help page.

If all else fails, tap your profile icon and chooseFeedbackto submit a report about the problem.

If there’s a problem getting Google Assistant to play music, link the music service.

Whatever the issue, one of these troubleshooting steps should get Google Assistant listening again.

Swipe through the options, then tapBackto preserve your selection.

Tap your language to change it, or tapAdd a languagetomake Google Assistant bilingual.