Search social media for #StraightTalkdown.
Look for timestamps indicating other people are experiencing problems with them like you are.
Check the Straight Talk Facebook pagefor updates.
Outage.Report
If there’s a large-scale problem occurring, the company might post information about it here.
Use a third-party “status checker” website likeDowndetectororOutage.Report.
These tips can help you uncover where the issue might be.
First,access at Straight Talkto be sure there’s not some problem with your account.
Check to be sure you’re in acovered service area.
Check for signal strength bars in the upper part of the phone screen.
power cycle your Androiddevice orrestart your iPhone.
Sometimes phones lose key connections and restarting them can reconnect those.
Check for SIM card problems.
Did you activate your phone with Straight Talk yet?
Verify your phone is not in Airplane mode.
On Android phones,swipe downto review the setting menu.
If Airplane mode is not active, the icon will be greyed out.
If it’s not, tap it to turn it off.
You canreset Airplane mode on iPhones from the Control Center.
Check to be sure your Wi-Fi call setting is turned on.
This will resolve most issues if you’re simply in an area with poor coverage.
You canuse Wi-Fi calling on Android phonesormake Wi-Fi calls from an iPhone, too.
If your phone seems to be responding too slowly, you might have reduced data speed.
Check your phone’s web link tweaks.
Be sure thatData Roamingis turned on in case your phone has moved between networks and somehow got hung up.
Even if it’s turned on, toggle it off and then back on again to reset it.
Confirm thatNetwork Modeis set to the proper Auto setting for your specific phone.
To check yours on Android phones, go toSettings>Connections>Mobile networksto view the connection mode setting.
If you gotta change the setting, tapNetwork mode,and make your selection.
If your phone uses a SIM card, check the copper plating for chips or discoloration.
If you see anything odd,contact Straight Talk.
They will ask for your Straight Talk MEID DEC / Serial Number and your Straight Talk cell phone number.
you could alsocheck their FAQ pagefor more troubleshooting tips.
