you’ve got the option to alsocheck the SpotifyCares X page.

Check a third-party “status checker” website likeDowndetectororOutage.Report.

Either one will tell you if Spotify is working for everyone else or not.

Spotify outage map from Outage.Report.

Spotify outage map from Outage.Report.

Take a look at theSpotify Facebook page.

This is a long shot but it might yield some information.

First, be sure your account is in good standing.

Be sure your rig isn’t set to Airplane mode.

On Android phones,swipe downto review the setting menu.

If Airplane mode is not active, the icon will be greyed out.

If it’s not, tap it to turn it off.

you’re able to adjustAirplane mode on iPhonesfrom the Control Center.

If you’re experiencing buffering problems, you might have reduced data speed.

Your cell phone provider can help you with boosting that.

Sometimes, the issue is within the specific app, such as the Spotify app for iPhone.

One workaround to try when the Spotify app isn’t working is to useopen.spotify.comon your equipment.

As you sign on, do not initiate the app; just begin streaming music from the website.

Next, check for things like internet connection errors, app bugs, bluetooth connection issues or missing updates.

Learnhow to fix things like that when Spotify isn’t working.

Still can’t access Spotify?

It’s time to get customer service involved.

There’s no phone support but you canchat or email with Spotify.