Check these places to find out.
Search X (formerly Twitter) for #RCNdown.
Check tweet timestamps to see whether or not other people are experiencing similar problems with RCN.
Down Detector
Use a third-party “status checker” website likeDowndetector,Downhunter, orOutage.Report.
These sites offer reliable information about outages reported by customers.
They also provide coverage maps and other details to show you exactly where problems are occurring.
Then the problem is most likely on your side of things.
Try these troubleshooting tips to help uncover what’s going on.
sign on and check your RCN account status.
Confirm your account is up-to-date; services might be blocked if the bill hasn’t been paid.
Confirm a few basics, such as:
Check for potential internet connection problems on your side.
If your internet connection seems very slow, there arethings you might give a shot to speed it up.
If you don’t recognize it, then it’s probably not your data pipe.
With a cable modem, the problem could lie in the phone connected to it.
you might alsotry getting their attention on Xormessaging them on Facebook.
