The instructions in this article apply to the PayPal website as well as if the PayPal app is down.
Check thePayPal X (formerly Twitter) account.
confirm it’s only the official PayPal X account that you check.
Search X for#PayPaldown.
If the site is down for everyone, somebody has probably already tweeted about it.
Can’t access X?
Try other major sites like Google orYouTube.
If you could’t view them either then the problem is almost certainly on your end or with your ISP.
Use a third-party “status checker” website.
Popular options includeDown For Everyone Or Just Me,Downdetector,Is It Down Right Now?, andOutage.Report.
All of them will tell you if PayPal is working for everyone else.
check that you’re actually visitingwww.paypal.comand not an unofficial clone.
Due to the nature of PayPal, there are many sites trying to impersonate it.
Be extra sure that you’re accessing the proper site.
If you’re able to’t access PayPal from your web internet tool, try using the PayPal app.
Do the same with the PayPal app if you’re on a tablet or smartphone.
see to it you’re closing down the app properly.
Learn how toclose Android appsand how toquit apps on iPhonethe full method rather than simply closing them.
If the app or web client window seems to be stuck and not closing properly, tryrestarting your deviceinstead.
Clear your web app’s cache.
Clear your surfing app’s cookies.
Check your system for malware.
power cycle your setup.
Occasionally, there can be an issue with yourDNS server.
Contact yourISPto gain further help.
Here are some of the most common ones.
If the problem still isn’t solved, try waiting it out.
