There are several things you’re free to do to figure it out, though.

Search X (formerly Twitter) for#mediacomdown.

Look for tweet timestamps indicating other people are experiencing problems with Mediacom like you are.

Mediacom outage map

Outage.report

While you’reon X,check Mediacom’s X pageto see if it has any updates.

Check Mediacom’s Facebook page.

If there’s a large-scale problem occurring, the company might post information about it here.

Use a third-party “status checker” website likeDowndetector,Downhunter, orOutage.Report.

Try these tips to uncover where the issue might be.

Check your account status at Mediacom.

Confirm your account is up-to-date and not placed in a status which blocks your services.

Check internet connection problems in different ways.

Look for:

If these checks don’t handle the issue, tryrebootingyour cable box.

If you have a cable modem, the problem could be in the phone connected to it.