Is it a connection-wide outage or a home connection problem instead?
Sometimes, though, the problem isn’t with them; it’s with your devices or connections.
Here are a couple of quick ways to check.
IsTheServiceDown.com
Check your account for information.
AT&T is DirecTV’s parent company so it tracks problems for the television provider, too.
Sign in and see if there are any reports you should know about.
Search X (formerly Twitter) for #ATTdown.
X timestamps will tell you if other people are experiencing problems with AT&T like you are.
Use a third-party “status checker” website likeDowndetector,Downhunter, orIsTheServiceDown.
Try these troubleshooting tips to see if you’ve got the option to get things running again.
get in and check your DirecTV account status.
Confirm your account is in a paid status and that no services are being blocked.
Check carefully for:
Check internet connection problems on your side.
you’re able to alsocheck your internet speedif that seems to be part of the problem.
Check to see if your universal remote could be causing a problem.
Try rebooting your cable box.
The problem could be in the phone connected to it.
It’s time tocontact DirecTV customer serviceor try achat with its tech support team.
