Instructions in this article apply broadly to all devices capable of connecting to Battle.net, i.e.
both PCs and Macs.
Search X (formerly Twitter) for#battlenetdown.
While you’re on X, check theBlizzard Customer Support X accountfor updates on whether Battle.net is down.
If your problem specifically relates to logging into World of Warcraft, check therealm service status pagefor further insight.
If Battle.net was working fine recently, simply give it another spin later.
Sometimes it can have issues if too many people are trying to connect at once.
Tryrestartingyour PC or Mac to see if the issue rectifies itself.Restarting often worksto correct all manner of issues.
This doesn’t require reinstalling all of the games tied to it.Just uninstall and reinstallBattle.net to fix the issue.
Delete the Battle.netcache folderon your PC or Mac.
Disable your firewallto see if that was blocking Battle.net.
Only do this temporarily, and be sure to reinstate it once the issue is rectified.
It’s an uncommon issue but sometimes you might have an issue with yourDNS server.
If nothing has worked yet, you may be dealing with an internet problem.
For example,you may have too many devicesusing up your networkbandwidth, thereby slowing the service too much.
Alternatively, your ISP may have issues.
Contact yourISPto request further help.
Common Battle.net Error Messages
Battle.net is pretty good at telling you if there’s an issue.
Here’s what to look out for.
