Instructions apply to Outlook 2019, 2016, 2013, 2010; and Outlook for Microsoft 365.
Start Outlook and go to theViewtab.
In the Messages group, selectShow as Conversations.
Maddy Price / Lifewire
To enable conversation view for the current folder only, selectThis folder.
Or, to apply conversation view to all your Outlook folders immediately, selectAll mailboxes.
In theMessagesgroup, selectShow as Conversations.
SelectShow Messages from Other Folders.
How Does Conversation View Work?
Conversations show as an arrow to the left of the most recent message in the conversation.
To see the other messages in the conversation, choose the arrow to expand the thread.
go for the arrow a second time to hide the thread.
What Can I Do?
Maddy Price / Lifewire
Outlook can group conversations by thread only when the emails in a folder are sorted by date.
If the messages are arranged another way, Show as Conversations is grayed out and unavailable to check.
To change the view to enable Conversations:
Go to theViewtab and selectChange View.
SelectSave Current View As a New View.
Enter a name for the view that will help you recognize the view’s controls, then selectOK.
In theArrangementgroup, selectDate.
Your emails are arranged in date order and it’s possible for you to view messages as conversation threads.
FAQ
UnderView>Messagesgroup, deselectShow as Conversations.
Messages will now appear individually in the order received or chosen, not grouped by subject.
Grouping your emails helps you find all the messages in a thread in one spot.
Some users, especially those who receive a lot of email, find that it saves time and frustration.
