The troubleshooting steps below will help you isolate the problem and unlock a frozen mouse on a laptop.
Usually, one way to fix any issue like this is totry restarting your setup.
However, when the computer is ignoring you, this isn’t easy.
Trya few methods to shut down a frozen computer, including a hard start.
Restart the computer again once you’re done.
revamp your mouse driver.
If your rig is still freezing, you may need to do this in safe mode as well.
Restart the computer again once the driver is updated.
Troubleshoot your external mouse.
If the cursor still isn’t responding when you move your mouse, there could be hardware issues.
If it’s only the scroll wheel that seems stuck, there are differenttroubleshooting steps to fix mouse scrollissues.
This setting is often turned on by default, so accidentally double-tapping can kill the touchpad.
Double-tap it again to turn it back on.
Troubleshoot your laptop touchpad.
If it’s the laptop trackpad that isn’t working, you’ll need to troubleshoot the touchpad specifically.
Check that the touchpad isn’t disabled.
Users sometimes accidentally turn off their laptop trackpad, which will cause the cursor to freeze.
You could also accidentallydisable the keyboard.
If the laptop and touchpad share one driver, the touchpad will stop working as well.
Each laptop manufacturer haskeyboard shortcutsthat will kill the trackpad.
Some keyboards have a function key with a trackpad’s image that will turn it on or off.
Search the manufacturer’s website to learn those shortcuts so you could avoid them.
Enable your mouse in the equipment Manager.
it’s possible for you to access this by opening theDevice Managerand look forMice and other pointing devices.
Look for an exclamation mark, which can indicate a disabled or failed mouse driver.
The gear manager is also where you would go todisable hardwarelike a mouse or trackpad.
Here’s how tofix a frozen mouse on an HP laptop?
