Instructions for setting up your remote manually are included in the next section.
If the volume controls work, you’re done.
If they don’t, proceed to the next step to set up your remote manually.

You will need the remote for your TV, receiver, or sound bar to complete this process.
OpenSettingson your Apple TV
SelectRemotes and Devices.
Very few televisions have this feature built in, but a lot of AV receivers and soundbars do.

Swipe down from the top right of the screen on iPhone X and later.
Swipe up from the bottom on iPhone SE, iPhone 8 and earlier, and iPod Touch.
Push the physicalvolume downbutton on your iPhone to turn down the volume on your Apple TV.

FAQ
ensure that the volume on your external audio gadget or television is not set to mute.
If you still have problems, go toSettings>Video and Audio>Audio Outputand double-check HDMI is selected.
While watching a video, bring up the playback controls and selectAudio Options>Reduce Loud Sounds.

To level audio for all videos, go toSettings>Video and Audio>Reduce Loud Sounds.
On your Apple TV, go toSettings>Remotes and Devices>Bluetoothand choose your AirPods.
