Getting an annoying error code?
If so, the issue likely lies with Google Play Services, and it will resolve itself soon.
Often, you’ll receive an error code that indicates what’s wrong.

Errors 919, 101, 923, and 921
Your unit is out of storage space.
Delete some apps to make room.
Consider moving your music, pictures, and videos tocloud storage.

Error 481
Your Google account has been shut down due to an error.
The only solution is to delete it and create a new one.
Wait until the update is finished installing, and then try your download again.

Error F-BPA-09
This download error is sparked by problems with Google or the app.
Error 505
Similar apps are trying to reach the same permissions.
This is only a problem with older versions of Android.

erase the cache via the app configs and load the latest Android update to prevent this issue.
Error DF-DLA-15
This code relates to app updates.
erase the Play Store app cache to fix this error.

Error 103
Your rig is incompatible with the app you downloaded.
Google Play typically doesn’t let you download incompatible apps, but sometimes it does.
You may also get this code erroneously.

Update to the latest versions of Google Play and Android to solve this issue.
Error 491
No downloads or updates are possible due to a technical issue.
Try removing, then re-adding your Google account on your gear.

You may also need to erase the Play Store search history.
If you use a hotspot with authentication requirements, enter again.
First, erase the cache.

If that doesn’t solve the problem, use a different Google account.
Google Play is optimized for Android devices.
Turn off your gear and turn it back on to resolve a surprising number of technical issues.

Force terminate the Google Play Store app.
TapGoogle Play Store, then tapForce Stop.
Go toSettingsand tapNetwork & internet, then toggleAirplane modeon or off.

Disable Wi-Fi for a few seconds, and then turn it back on.
Go toSettings>data pipe & Internetand toggle Wi-Fi off and on.
If you have trouble with other web apps, there could be an issue with your internet connection.

Giving the router a reset often solves these problems.
Eject the SD card.
SD cards can cause issues with Google Play if the card isn’t set up properly.

Remove the SD card and re-insert it when you’re done using the Google Play Store app.
Clear Google Play Store cache.
This action may help the Google Play Store app to behave.

To dump the Google Play cache memory:
Go to theSettingsapp and selectApps & notifications>See all apps.
Then selectGoogle Play Store>Storage & cache>Clear cache.
Clear Google Play Services cache and data.

Google Play Services helps keep apps updated and running properly.
Clearing the Google Play Services cache may help resolve Play Store errors, particularly downloading errors.
Then selectGoogle Play Services>Storage & cache>Clear cache.

Google Play depends on other apps to run, some of which can accidentally be disabled.
Go toApps & notifications>See all apps.
Then, scroll through the Apps list and look for apps that say “Disabled.”
Tap each disabled app and tapEnable.
Check to see if this solves the problem.
Check the system date and time options.
Inaccurate date parameters cause conflicts with Googles servers, so navigate toSettings>System>Date & Time.
Make sureNetwork-provided timeandNetwork-provided time zoneare enabled.
Update Google Play Services.
Navigate to theGoogle Play Services app page.
If you seeUpdate, tap to update the app.
If you see aDeactivateoption, then Google Play Services is updated to the latest version.
Update the Android OS.
Uninstall and reinstall Google Play updates.
Tap the three vertical dots in the upper-right corner on the app details screen, and tapUninstall updates.
The most current updates install automatically.
When Google Play finishes updating, download the app again.
Remove and re-add a Google account.
The problem may stem from an issue with your Google account.
To reset a Google account on your gear:
OpenSettingsand tapAccounts.
Tap the account you want to remove, then tapRemove account.
cycle your gadget, then go back toSettings>Accountsand tapAdd Account.
Re-drop your account information, then see if the problem has been resolved.
Clear your machine’s Download Manager.
Emptying the Download Manager’s cache and data may solve your problem.
Go toSettings>Apps & Notifications>See all apps.
TapMore(three dots) >Show System, then scroll down and tapDownload Manager.
TapClear Cache, then tapClear Storage>OK.
Back up your important data before performing a factory reset.