Reset your Microsoft password if you have forgotten it or think it might have been compromised.

launch the Recover Your Account pagefrom any web app on any computer or gear, even your smartphone.

ChooseUse a different verification optionif you oughta.

Screenshot of email address in Recover your account box

Complete the information and then chooseGet code.

Enter the verification code you received and selectNext.

You might have to complete the other verification process if you havetwo-step verificationturned on.

Verify your identity page while resetting Microsoft account password

Enter the desired new password, and then reenter it to confirm.

Microsoft requires that you do not use a password you have used in the past.

A notification will appear that your password has been changed.

Screenshot of Get Code button on Microsoft account password reset page

SelectSign into visit the normal login page.

Screenshot of Verify your identity

Screenshot of New Password screen on Microsoft password reset

Screenshot of notification that Microsoft password is changed.