To reset a Fitbit Flex unit to factory prefs:
Turn onyourcomputerandbend the paperclipinto an S shape before beginning.
Remove thepebblefrom the Fitbit.
Insert thepebbleinto thecharging cable.
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Connect theFlex charger/cradleto the PCsUSB port.
Locate the small, blackholein the pebble.
Put thepaperclipin there, and press and hold for about 3 seconds.
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The Fitbit will light up and go through the reset process.
Locate the button available on the Fitbit and hold it down for approximatelytwo seconds.
Withoutlettinggoof that button, remove yourFitbitfrom thechargingcable.
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Continue to hold down the button for 7 seconds.
Let go of the button and thenpress it againand hold.
When you see the wordALTand ascreen flash, let go of the button.
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When you feel avibration, let go of the button.
When you see the wordERROR, let go of the button.
When you see the wordERASE, let go of the button.
The equipment will turn itself off.
Turnthe Fitbit back on.
Always try a restart first and use a reset as a last resort.
To remove aFitbit Blazeor FitBit Surge from your Fitbit account:
Visit theFitbit siteand enter.
From theDashboard, smack the gadget you’d like to remove.
Scroll down to the bottom of the page.
ClickRemove This Fitbit (Blaze or Surge) From Your Accountand clickOK.
Now youll need to go to your phonesSettingsarea, clickBluetooth.
Locate the equipment and click it, and then opt toforget the equipment.
ClickRemove This Fitbit (Ionic or Versa) From Your Accountand clickOK.
Finally, clickSettings>About>Factory Resetand follow the prompts to return your gadget to factory configs.
Have a Fitbit Alta?
See our piece onhow to reset Alta and Fitbit Alta HR.
To change the timezone, initiate the Fitbit app and selectOptions>Advanced prefs>Timezone.
Tosync your Fitbit with a smartphone, turn the tracker on and verify your phone has Bluetooth turned on.
initiate the Fitbit app and selectToday>Account tweaks>Manage Subscriptions.
Choose your Fitbit Premium subscription, then selectCancel Subscription.
You’ll know it worked when you no longer see the Premium subscription in the Manage Subscriptions menu.
