Instructions apply to Ring Doorbell,Ring Doorbell 2, andRing Doorbell Pro.
You may also experience a problem with a special feature, such as night vision.
In such cases, resetting the machine may fix the issue.

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Find and press the orangeResetbutton on the back of the Ring Doorbell for at least 15 seconds.
The ring light flashes to indicate that it’s resetting.
The light goes off when the reset is complete.
bring up the Ring app, then tap theRing Doorbellyou wish to disconnect.
TapDevice controls>General controls.
TapRemove this Deviceand confirm the unit’s removal.
Deleting your Ring Doorbell from the app removes any video recordings from your phone.
confirm you download videos you want to keep.
FAQ
Toinstall a Ring doorbell, first, download the Ring app and create an account.
Fully charging the Ring doorbell battery can take up to six or eight hours.
you’re able to select ringtones via the Ring doorbell app.
Launch the app and selectMenu>Devices.
Choose the chime you want to change and selectAudio prefs>Chime Tones.
Finally, select your new Ring doorbell sound.