The instructions apply to Gmail.com in any web web client.

From your Gmail inbox screen, select theSupporticon (question mark).

SelectSend Feedback to Google.

Gmail inbox screen with “Send Feedback to Google” highlighted

pop in your feedback into the box.

To include an optional screenshot, check theInclude screenshotbox.

The web app window containing Gmail is automatically captured.

Gmail feedback box with instructions highlighted

Optionally, pick the overlay text on the screenshot that saysClick to highlight or hide info.

Use the yellow and black boxes to mark up the screenshot.

The tools draw rectangles of any size you wish.

Google feedback window in Gmail with Include Screenshot highlighted

ClickDonewhen you’re finished with the tool.

FAQ

If you’remissing emails in Gmail, check your All mail, Spam, and Trash folders.

Also, check for blocked and forwarded addresses.

Gmail feedback screen with “Click to hide or highlight info” highlighted

IfGmail isn’t syncing, perform a manual sync and enable automated sync.

If you still have issues, review your machine activity and enable IMAP.

Gmail feedback’s “hide sensitive info” tool highlighted

Gmail feedback window with Send highlighted