See below for details.

Can you help?"

When you use this process, Ann also knows why she’s receiving a copy of the message.

Illustration of the 5 rules of email etiquette

Nick Reiter / Lifewire

There are several acronyms that are commonly used in business email correspondence.

Express your message simply and straightforwardly, at least until you get to know a recipient better.

Choose an Appropriate Ending

Sometimes it’s hard to know how toend an email message.

Here are a few suggestions, based on the situation: