It includes troubleshooting tips for times when Outlook doesn’t remember your password.
SelectAccount parameters>Account parameters.
In theExchange Account Settingsdialog box, selectMore configs.
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In theMicrosoft Exchangedialog box, go to theSecuritytab and clear theAlways prompt for logon credentialscheckbox.
SelectApplyto apply the changes,then chooseOKto kill the window.
In theExchange Account Settingsdialog box, selectClose(X).
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In theAccount Settingsdialog box, selectClose.
The antivirus program could be interfering with Outlook if it uses an add-in or firewall.
It’s also possible that there are incorrect parameters in theWindows Registryfor the Protected Storage System Provider.
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To see if this is the problem, follow Microsoft’s directions to delete the HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Providerkey.
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