you could make an appointment for product demos, workshops, and (in most cases) repairs.
In the Apple Support app, sign in with your Apple ID/Apple Account if you receive a prompt.
Choose the rig you’re having trouble with underMy Devices.
Choose the issue you’re facing.
pick the specific problem from the next screen.
SelectView LocationsunderBring in for Repair.
Select an Apple Store from the map, and then chooseSchedule.
On the next screen, pick an available date and time.
Tap yourprofile imageon theShoptab in the Apple Store app.
On the next screen, tapFind a store.
Search for your closest Apple Store, or select one underNearby Stores.
ChooseMake a reservationunderGenius Bar.
Depending on your unit’s issue, the app may ask you clarifying questions.
Eventually, you’ll see an option toSchedule a repair.
ChooseFind a locationto continue.
you’re able to also selectContinue without deviceif you like, or enter a serial number.
Find your Apple Store on the map.
Pick a day and time using the calculator and drop-down menu.
Optionally, type your phone number if you want a representative from the Apple Store to call you.
Review your reservation date and time, and then selectReserve nowto confirm.
Your appointment is set.
SelectManage my Reservationsfrom the email and chooseCancelfrom the reservation page.
From the Apple Store app, pull up your reservation details and selectCancel Reservation.
Make a Genius Bar appointment onlineby visiting the Apple Support page.
