So, what do you do when you lose a Snapstreak?

Well, you’re going to Snapchat support.

First, ensure you didn’t forget something or make some kind of mistake.

Snapchat Support doesn’t usually reinstate Streaks in these instances.

Select theI lost my Snapstreakoption, and fill out the form provided below.

It’s also important you contact support as soon as you notice you lost your Streak, whenever possible.

If everything checks out, they’ll restore your Streak.

You and your friend must both send each other a Snap at least every 24 hours.

It becomes official at three days.

To change it to another emoji, launch Snapchat and select yourprofile icon.

SelectSettings>Customize Emojis>Snapstreak, and select your new emoji.