There are limitations, and policies differ depending on what you purchased.

Here’s how it works.

Just search for the app in the Play Store and tapRefund, then tapYesto confirm.

Refund and Yes in the Google Play app

For most Google Play products, you better request a refund within 48 hours of purchase.

Confirm the account used to make the purchase, then selectContinue.

Google Play displays a list of recent purchases.

Google Play Refund Request page with Continue highlighted

pick the purchase you want to be refunded, then follow the prompts.

Google says you’ll likely receive a refund decision within 15 minutes to four days.

Locate the purchase you want to refund, then selectRequest a Refund(if available) orReport a problem.

Google Play refund page with Continue highlighted

opt for reason that you want to request a refund.

If there is no perfect match, choose the closest one.

Describe your issue, or explain your request, in the provided field, then selectSubmit.

Google Play account page with Order History highlighted

you’re free to report unauthorized purchases within 120 days of the original purchase.

Google Play Refund Policies

Refund policies differ depending on the Google Play product you purchased.

For e-book purchases, it’s possible for you to request a refund within seven days.

Order history in Google Play with Report a Problem highlighted

If there was a defect or other technical issue, you have 65 days to ask for a refund.

For audiobooks, all sales are final unless the audiobook doesn’t work.

However, you aren’t eligible for a refund for the time you used the subscription.

Google Play report a problem menu with Select an Option highlighted

Visit Google’s official refund information for details about refunds on other Google Play products.

Developers are not required to issue refunds, so this method is not guaranteed.

Your best bet is to state your case honestly, be polite, and hope for the best.

A selection of reasons to request a Google Play refund.

Google Play refund request with Submit highlighted