This article explains what is happening and how to fix it.
The default password can likely be found on the bottom of your router.
reboot your PlayStation 5.
Turn off the console, then turn it back on.
see to it to power down the console; don’t put it in Rest Mode.
reset your router and modem.
Move the PS5 closer to your wireless router.
If the console is far away from your router, the wireless signal may not reach your PS5.
Move them closer together if possible, and ensure there are no obstructions like thick walls.
Use the PlayStation Fix and Connect web tool.
SelectInternet Connection, then answer the questions to narrow down the problem’s source.
Change your Wi-Fi web link’s channel number.
This advanced fix can help avoid interference from other wireless signals.
If you get a PS5 DNS error, try changing the DNS controls on your PS5.
Reset your data pipe router.
A hard reset, also known as a factory reset, will restore your router to the default options.
Factory reset your PS5.
it’s possible for you to redownload games and apps you’ve already purchased from the PlayStation store.
Get your PS5 repaired or replaced by Sony.
If your PS5 still doesn’t connect to Wi-Fi, it could be a hardware problem.
For a more stable connection, use wired Ethernet.
If yourPS5 won’t turn on, try a manual reboot, then try inserting a game disc.
Next, unplug the power supply for 30 seconds, reconnect it, and power cycle your PS5.
If you’re still having trouble, try a different power cable or outlet.
As a last resort, reboot your PlayStation 5 in Safe Mode and update or reset the system software.
Unfortunately, the PS5 web web app is very limited, and there’s no way to enter URLs.
Theideal internet speedfor online gaming is at least 25Mbps.
confirm you have the right equipment toget the internet speed you’re paying for.
