Sometimes, the Oculus logo may appear before the black screen kicks in.
This article covers troubleshooting and how to fix the Quest’s black screen of death.
If the headset has no charge, youll see nothing but a black screen.
Plug the headset into a compatible USB charger, and leave it alone for a while.
The Oculus charger outputs 2A, so using a lower amperage charger will result in a longer charge time.
Try opening the Oculus menu.
Check the Oculus app.
Load up the Oculus app on your phone, and jump in if it doesnt jump in automatically.
Check to see if the app sees your headset, and try launching a game from the app.
Leave the headset on and plugged in.
you’ve got the option to also attempt tomanually update the Quest or Quest 2.
Check the proximity sensor.
Between the lenses in your headset, youll find a small proximity sensor.
Try covering the sensor with your thumb to see if the black screen goes away.
If that doesnt work, try cleaning the sensor with a dry microfiber cloth.
Perform a hard reboot.
Boot using the bootloader menu.
Perform a factory reset of the Quest or Quest 2. check that youve exhausted all of your other options before attempting this fix.
You will need to re-download everything, and you will lose all of your saved data.
What if the Black Screen of Death Persists?
If you still have trouble, use the Oculus app to unpair the controller and pair it again.
If your other devices can’t connect,troubleshoot your Wi-Fi.
There’s no reset button to quickly restart the Oculus.
