But iOS users sometimes receive a disturbing message: “The last backup could not be completed.”
These troubleshooting steps apply to iCloud Backup for iPhone, iPad, and iPod touch devices.
SeeHow to Restart an iPadfor detailed steps.
confirm iCloud Backup is enabled.
Backups won’t work if the prefs aren’t configured correctly.
Check it here:controls>your name>iCloud>iCloud Backup.
Connect to Wi-Fi and a power source.
Your gadget runs an automatic iCloud backup but only if it’s connected to Wi-Fi and power.
Check your iCloud storage.
One of the most common reasons for an iCloud backup to fail is because of insufficient free space.
Apple includes a small amount of free storage space, but most people require more over time.
To fix this, eitherpay for more storage spaceordelete backed-up itemsyou no longer need.
If there’s not at least 1GB of free space, consider freeing up space.
Sign out of iCloud and then sign back in.This can sometimes fix any lingering issues with iCloud.
Do this fromSettings>your name>Sign Out.
Check the Apple System Status page.
If your iCloud backup fails, it might be a problem on Apple’s end.
On that page, check eachiCloudentry to confirm there aren’t any server-side issues.
If there are, there’s nothing you might do but wait it out.
Contact Apple iCloud support.
If no other troubleshooting steps solved the iCloud backup error, check out the Apple iCloud support page.
It covers a variety of help topics that are delivered through phone, chat, and email support.
There’s also theiCloud Support Communitieswhere it’s possible for you to submit a question and get help.
If you prefer in-person help,make an appointment with the Genius Barat your nearest Apple Store.
Whatever the cause, there are some simple troubleshooting steps to try.
