Problems with your iPhone headphones?
Before heading to the Apple Store for a repair, try the following steps.
It would be better if it was the headphones: it’s usually cheaper to replace them.
Try listening to music, making calls, and usingSiri(if the new headphones have a mic).
If everything works properly, then the problem is with your headphones, not the jack.
And since it’s easy and quick, there’s no real downside.
How you do this depends on what model iPhone you have.
If you’re still not able to hear audio, move on to the next item.
Check Your AirPlay Output.
If that doesn’t solve the problem, there’s another similar setting to investigate.
Your Headphone Jack is Broken.
What Should You Do?
If you’re very handy, you might probably do this yourselfbut we wouldn’t recommend it.
The iPhone is a complex and delicate machine, which makes it hard for regular people to repair.
Your best bet is to take it to the Apple Store for a fix.
Begin bychecking your iPhone’s warranty statusso you know if a repair is covered.
Then,set up a Genius Bar appointmentto get it fixed.
One potential cause is that audio is being sent to anAirPlay-compatiblespeaker orAirPods.
Just like audio can be sent to other devices over AirPlay, the same thing can happen overBluetooth.
Next, check for any kind of debris buildup and clean it out like you would yourheadphones or earbuds.
