These terms refer to aWindows 10 PC that’s frozen due to a software or hardware issue.
Here’s how to fix it when you’re locked out of Windows 10.
Methods vary depending on how you set up your account, but one of the following fixes should work.
Reset your Microsoft account’s password.
Windows 10 heavily encourages users to sign in with a Microsoft account instead of a local account.
Resetting your Microsoft account password will also change the password you use to enter to Windows 10.
The remaining methods work only with local accounts.
Not sure which you have?
Learnthe difference between a local account and a Microsoft account in Windows.
Click theReset Passwordoption found below the password field.
This option will appear for local Windows 10 accounts after entering the password incorrectly once.
Windows 10 will ask a series of security questions that you set up when you created the account.
You’ll be able to change the password if you answer the questions correctly.
Have a Windows administrator reset the password.
This option uses the User Accounts section of the Windows Control Panel to reset an account password.
Use aPassword Reset Disk.
you could create this disk with the Forgotten Password Wizard and then use it to get in.
However, this only works if you set it up before being locked out.
This solution isn’t ideal, but it’s your only option should the others fail.
A clean reinstall of Windows 10 will remove all existing accounts.
It will also delete most existing data, so do this only as a last resort.
Windows 10 offers the option to secure your account with a password, PIN, or biometric login information.
FAQ
For security reasons, you might’t bypass a password on Windows 10.
Keep in mind that reinstalling will wipe out your account’s data.
It’s usually a matter of forgetting the necessary login information to get into Windows.
Windows 10 doesn’t have issues where you drop your correct password but still can’t sign in.