If yours stops working, work through this list of troubleshooting steps.
You’ll be using your Roku TV remote to binge-watch in no time.
IR remotes require a direct signal free from obstructions.
Weak or dead batteries can make the remote malfunction.
First, remove the batteries, then re-seat each battery.
If the remote is unresponsive, replace the batteries and take another crack.
Reset your Roku box or stick and Roku remote.
Remove the batteries from the remote, then remove the power cable from the Roku streaming rig.
Wait 5 seconds, then reconnect the power to the gear.
When the Roku logo displays on the home screen, reinstall the batteries in the remote.
Wait 30 seconds to see if the remote re-establishes a connection with the Roku gadget.
Check the HDMI connection.
Roku Streaming sticks install in a TV from the HDMI port.
If your unit is plugged into the HDMI port, you could get some interference.
To remedy this, you’ll need anHDMI extension, which is available free from Roku.
verify you have your Roku serial number handy.
It should be on a sticker on the rig.
You could also move the streaming stick to a different HDMI port if the TV has one to spare.
However, it may eliminate a faulty HDMI port from the list of potential issues.
Check the internet connection status of your wireless devices.
On Roku players, most have both wired and wireless options.
Streaming sticks only have wireless online grid connectivity.
Download and implement the Roku app.
If your remote is hot to the touch, stop using it immediately.
Place the remote on a non-flammable surface to cool.
Once cooled, remove the batteries.
Malfunctioning or leaking batteries can cause overheating and can damage or render the remote useless.
If this is the case, replace the remote.
you could go toRoku’s websiteor a site like Amazon that sells licensed Roku remotes and third-party compatible remotes.
Usually, it’s because of something simple, like dead batteries or a blocked signal.
Other times, the problem may be with the remote.
More often than not, the problem only reveals itself with the corresponding fix.
FAQ
If the light on your Roku remote is flashing, the remote is in pairing mode.
Remove the batteries and reinsert them.
If it keeps flashing, unplug the TV, wait for 30 seconds, then plug it back in.
The standard Roku controller is 5.5 inches in length, 2 inches across, and 1 inch in height.
They typically weigh a little over 1.5 ounces.
Every Roku TV has a power button, but it can be hard to find.
On most models, it’s on the underside of the screen in the center.
