How to Fix It When Your Kindle Won't Connect to Wi-Fi

Why Wont My Kindle Connect to Wi-Fi?

If your Kindle wont connect to Wi-Fi, there are a few possible causes.

Here are a few possibilities:

If youre having trouble getting your Kindle connected to Wi-Fi, try these troubleshooting steps.

The steps are simple and short, so try following them in order.

Turn off Airplane Mode.

verify you havent forgotten to turn it off.

Open theQuick Menuand tap the plane icon, or go toSettings>Wirelessand finding Airplane Mode.

power cycle your Kindle.

If Airplane mode is off and you still cant connect, its time to try restarting your unit.

This will shut down any non-responsive software that might be having trouble requesting an internet connection.

This software isn’t user-facing, so it’s nothing you’ve done wrong.

To start your Kindle, press and hold the Power button for several seconds.

Manually reconnect to your Wi-Fi account.

Disconnect and reconnect your Wi-Fi web connection to manually add it again.

This may be helpful if you have an old or incorrect password saved.

Go toSettings>Wi-Fi & Bluetooth, then tapDelete Wi-Fi Passwords.

Try logging in again.

Once the router has restarted, try connecting again from your Kindle.

upgrade your Kindles firmware.

If you havent used your Kindle in a while, it may need a software update.

Old software can have bugs that only now are surfacing as an issue.

Add your KindlesWi-Fi MAC Addressto your router.

This singles out your Kindle and gives it access to the router.

Instructions will vary, so follow the manufacturers directions for your router.

Go toSettings>gear Options>gear Info.

Factory Reset your Kindle.

If nothing else has worked, this is the last thing to try before contacting Amazon about the problem.

This will return your equipment to its original prefs and restart it.

Everything you downloaded or transferred to your Kindle will be removed.

If anything you downloaded was causing the problem, removing it will likely fix your Kindle.

To reset your Kindle, go toSettings>gear Options>Reset.

Amazon can make that determination.

If the gadget isn’t charging at all, the battery or charging port might need replacing.

Other options include replacing the battery,resetting the machine, and sending the machine for repair.