The steps in this article work withall iPad models.
Here’s how to use it.
Enter theemail addressassociated with your Apple Account and the Captcha code, then selectContinue.
Choose to reset your password or your security questions, then selectContinue.
Enter you birthday and selectContinue.
Answer the security questions and selectContinue.
Confirm your phone number, then clickContinue.
Apple will send a notification to every gadget that’s signed in with your Apple Account.
SelectContinue anywayto begin the recovery process.
Apple will send an automated text or phone call with instructions to gain access.
One of these options should get you set up with a new Apple Account password.
The only way to fix the problem of a forgotten passcode is toreset the iPad to factory default configs.
This means erasing everything on the iPad.
However, during the setup process, you canrestore your iPad from a backup.
The easiest way to deal with a forgotten passcode is to use iCloud to reset your iPad.
Use the Find My iPad feature to reset your iPad remotely.
Open a web web client and go towww.icloud.com.
Sign in toiCloudwhen prompted.
If you havetwo-factor authentication set upon your account, a code is sent to all your Apple devices.
You’ll need this code to continue signing in to iCloud.
You will be prompted to slide in your login credentials to use Find My.
When the map appears, underAll Devices, select your iPad from the list.
Your iPad will be named whatever you named it.
When you choose the name of your iPad, a window appears in the corner of the map.
Verify that thedevice nameabove these buttons is your iPad.
This way, your iPhone won’t be erased by mistake.
SelectErase This Deviceand follow the directions.
It’ll ask you to verify your choice.
Once done, your iPad will reset.
Connect your iPad to the PC you use to sync and boot iTunes.
iTunes syncs with the iPad.
Wait until this process finishes, then click theDeviceicon at the top of the screen.
The computer erases the iPad.
Set up a new passcode when the iPad restarts.
However, you’ll need to plug it into a PC with iTunes afterward.
If you don’t have iTunes,download it from Apple.
If you don’t have a PC, use a friend’s computer.
Connect the iPad to the PC using the cable that came with the iPad.
Press and hold the Sleep/Wake button and theHome buttonon the iPad and keep holding when the Apple logo appears.
When you see the graphic of the iPad connected to iTunes, release the buttons.
SelectRestoreand follow the directions.
It takes a few minutes to restore an iPad, which powers off and powers on during the process.
Once it restarts, you are prompted to set up the iPad like you did when you purchased it.
you’re free to restore it from a backup during this process.
Next, enter asix-digit numericalpasscodeor selectPasscode Optionsto enter a longer, shorter, or alphanumeric passcode.
On the iPad, tapSettings>Wi-Fi> select Wi-Fi connection.
