Below are several tips that should help get the app or website working again in no time.
Why Isn’t WhatsApp Working?
The problem could lie with your app, your gear, your internet, or WhatsApp’s service.
see if WhatsApp is down.
shut the app, and then reopen it.
This is the easiest solution that will work in some cases if it’s just a temporary problem.
Turn on Wi-Fiorturn on mobile data.
You need a valid internet connection to properly use WhatsApp.
Instead, see our guide onhow to fix it when there’s no internet.
Turn your whole gear off and then back on again.
Butrestarting tends to fix unexplained tech problems, so it could address WhatsApp not working as well.
If you’re using WhatsApp Web,clear your surfing app cache, too.
Update WhatsApp to the latest versionthrough your phone’s app store.
If an app bug is causing a widespread issue, it’ll no doubt be fixed quickly.
We recommendnotusing the beta version.
Tomanage Android app permissions, for example, go toSettings>Apps>WhatsApp>Permissions.
On an iPhone, go toSettings>Privacy>Camera(orMicrophone,Location Services, etc.
), and confirm theWhatsApptoggle is turned on.
WhatsApp Web users can edit these prefs in the web app.
For example,give Chrome access to your micif it’s not working with WhatsApp.
See if you’ve been blocked on WhatsApp.
Unmute the contactif WhatsApp isn’t making noise.
There’s an option to mute notifications for specific contacts.
If you’ve done this, you won’t hear or see alerts the person/people you’ve muted.
Unmuting is easy and will fix the problem immediately.
Troubleshoot missing WhatsApp media filesif images and videos aren’t showing up.
Take this time to see how much storage is left on your unit.
Turn off WhatsApp disappearing messagesif you find that chats are disappearing after a day or so.
Removing all of WhatsApp from your phone or computer will let you start fresh with a brand-new installation.
This will fix the issue if the fault lies somewhere in the app’s installation.
Make a new account.
WhatsApp might do if you’ve been inactive for at least 120 days.
If WhatsApp itself is working but calls aren’t, your online grid is the most likely problem.
