Unfortunately, these files can sometimes be hard to find, they go missing, or they dont download.
These directions apply to Android and iOS phones and tablets.
Are you checking the correct folder in Gallery and Photos?
Enable WhatsApp’s auto-save option.
This is the easiest way to save media to your rig.
For iOS, go toSettings>Storage and dataand pickWi-FiorWi-Fi and cellular.
Then, select which punch in of media to auto-save.
Enable media visibility on Android.
This is to confirm pictures and videos from your chats show up in your photo gallery.
To do this, go tomenu>tweaks>Chatsand toggleMedia visibilityon.
Enable Media visibility for individual users on Android.
IfYesis already selected, you dont need to do anything.
Turn on specific user or group download prefs on the iPhone.
Auto-downloading of media may have been disabled for particular users or groups.
To check, tap their name and ensure that you set theSave to Camera Rollto eitherDefaultorAlways.
Check your internet connection.
Check your cellular connection.
Free up storage space.
WhatsApp wont download media if theres not enough space.
Youll need tofree up space on your iPhoneorfree up space on your Android phone.
look to see if your SD card is damaged.
A damaged SD card can prevent apps from saving data to it.
Disable read-only mode on your SD card.
The read-only mode will prevent new data from being written to your SD card.
Check your devices time zone.
Save photos from WhatsApp manually.
Tapping the share icon on a file in the WhatsApp app will let you save it manually.
Save photos in WhatsApp as a screenshot.
you’ve got the option to do this quickly on iOS, Android, Windows, and Mac.
Save a WhatsApp video with a screen recording.
Simply looking in the wrong location is also a common cause of missing WhatsApp files.
If WhatsApp says your pictures can’t be delivered, there is an issue with your internet connection.
Switch to Wi-Fi or mobile data to get a better signal.
Tap thedownloadicon to save the picture to your gallery.
Alternatively, you cancreate a backup of all your WhatsApp chats and photos.
