Instructions apply to both the web and app versions of Tiktok.

test whether TikToks offline.

you’re free to also check TikToks online status with a site such asIsItDownRightNow.

Close and reopen the TikTok app.

TikTok reporting it has no internet connection can be because your rig’sAirplane Modeis on.

Disable your gear’s Wi-Fi connection and try using TikTok on a cellular connection instead, if its available.

Turn off your mobile connection.

Connect to a Wi-Fi internet instead and see if that gets TikTok working again.

If your VPN service is down, your internet connection could also stop working.

Turn your VPN off and try TikTok again to see if this is the issue.

Update the TikTok app.

Check your devices app store to see if a new version of the TikTok app is available.

A quick system restart frequently fixes tech issues.

The restart process varies by platform:

revamp your operating system.

TikTok not working could be a symptom of an out-of-date OS.

The process of updating an OS varies depending on the platform youre using:

refresh your age on TikTok.

TikTok age-restricts several features to help protect younger users.

Check for TikTok parental controls.

If parental controls are active, your parent or guardian may be limiting your TikTok usage and functionality.

Are you shadowbanned?.

If your TikTok videos arent showing up in other users FYP feed, you may beshadowbanned.

Check who youve blocked.

flush the apps cached data.

Reinstall the TikTok app.

Report the problem to TikTok.