How to Fix It When the Epic Games Launcher Is Not Working

However, it doesn’t have to be a permanent problem.

Here’s how to get the Epic Games Launcher working properly again.

Check theEpic Games server status page.

If they’re down, there’s nothing you could do but wait for them to come back up.

Check that the Epic Games Launcher process isn’t already running in Task Manager.

spin up the launcher as an administrator.

revamp your graphics drivers.

Disable your antivirus software.

Antivirus software can incorrectly think that the Epic Games Launcher is a virus.

Disable antivirus software such as Norton or McAfee to peek if that’s where the issue lies.

Disable your firewall software.

Like with antivirus software, it can conflict with software.

Temporarily disable it to see if that’s what’s causing Epic Games Launcher to refuse to load.

Reinstall Epic Games Launcher.

Uninstalling the software and reinstalling it often fixes common issues.

dump the Epic Games Launcher’s web cache.

Clearing the web cache often resolves any display issues that may stop the software loading.

Scroll down for instructions for Windows and Mac computers.

Contact Epic Games customer support.

Only do this if you feel confident dealing with hidden files.

Windows

The process is different for Windows vs. Mac computers.

First, fully exit the Epic Games Launcher.

kick off the Epic Games Launcher folder.

kick off the Saved folder.

pick the webcache folder, and then delete it.

cycle your system, and then relaunch the Epic Games Launcher.

ClickGo,thenGo to Folder… pop in ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.

Drag the webcache folder to the Trash.

Press control and clickTrash.

Relaunch the Epic Games Launcher.

The Epic Games Launcher may fail to load for many different reasons.