It’s probably your connection, so check your router and modem.

If PSN is offline, it’s not going to matter whether the console can connect to Wi-Fi.

So, check its status as an initial step.

Gamers often misdiagnose PSN outages as a problem with their web connection connectivity, which can cause unnecessary confusion.

Restart the modem and router.

It’s best to restart both the modem and wireless router.

Restart the PlayStation 4.

Then, reboot the PS4 and see if it connects successfully afterward.

Confirm your Wi-Fi password is correct.

The process of determining the correct password for your Wi-Fi web connection varies depending on the hardware and configuration.

Move your PS4 closer to the wireless router.

It’s not a potential cause that’s often considered when a gear can’t connect to Wi-Fi.

Change the Wi-Fi connection’s channel number.

It’s common for internet-connected devices to all use the same narrow radio frequency range by default.

Your neighbors could be using the same channel as well.

Change the channel on the wireless router to establish a stronger connection.

Change the DNS controls on the PS4.

One common cause of PS4 Wi-Fi connectivity problems revolves around the console’s DNS tweaks.

Modify the DNS addresses used with your Wi-Fi connection and see if that fixes the issue.

Connect the PS4 using a wired connection.

Factory reset the PS4.

The last resort is to reset the PS4 to its default factory prefs.

Back up your data and save games before attempting this step, or you could lose it all.

FAQ

Toconnect a PS4 controller to iPhone, turn on Bluetooth on the iPhone.

On the controller, press and hold thePlayStation buttonandShare buttonsimultaneously.

The light on the controller will blink, signaling that it’s ready to pair.

You’ll see the PS4 on the iPhone Bluetooth controls screen.

Toconnect a PS4 controller to Android, press and hold thePlayStation buttonandSharebutton simultaneously on your controller.

The controller light will blink.

On your Android gadget, tapBluetooth>Wireless Controller.

If asked if you want to pair the controller with your equipment, tapYesorOK.