The following tips will help you troubleshoot this issue and fix it.
Troubleshoot the Netflix service.
If Netflix is down, you’ll need to wait until they sort out the problem.
ensure your Roku streaming equipment is properly connected to your TV.
To verify that your Roku streaming unit is working properly, try launching another service like the Hulu app.
If that doesn’t work as well, perhaps the Roku needs attention.
If the other app does launch, it could just be the Netflix app.
Perform a full restart on your Roku equipment.
Often, a simple restart can resolve most issues when Netflix won’t work on Roku.
Try a different power cable.
If the light still flickers, you may need to replace your Roku streaming equipment.
confirm the Roku is connected to Wi-Fi.
Check other devices like a computer or smartphone and confirm your Wi-Fi data pipe is working.
If you’re able to’t connect anything to your Wi-Fi internet,restarting the routerusually helps.
In this case, you might skip this step and move on to other troubleshooting steps below.
Update the Roku app on your mobile equipment.
Over time, apps can get out of date, especially if you have auto-updates turned off.
check that your Netflix account is still active.
Turn off your VPN.
Turning off your VPN and connecting to the internet directly may resolve your Netflix channel issues.
Troubleshoot your Roku remote.
You may need toreset the Roku remoteand thenpair it with your Rokuagain.
Check Roku parental controls.
While you’re at it, check the Netflix parental control controls for your Netflix account as well.
Reset your Roku streaming gadget.
If all else has failed, you may need to reset your Roku to factory tweaks.
When you restart after the reset, you’ll also notice that all of your channels are gone.
You’ll need to re-add them.
The first important step is to verify these services are working.
From the menu on the left, selectGet Help>Sign Out>Yes.
There’s no easy way to change the Netflix user account on Roku, but there’s a workaround.
Go to your Roku Home screen and navigate toMy Channels.
Highlight theNetflixapp and press theStar buttonon your remote.
From the editing controls, selectRemove App.
Launch Netflix, choose a watch profile if prompted, then selectMy Listfrom the side menu.
To get Netflix on your Roku gear, navigate to theRoku Channel Storeand find Netflix, then clickAdd channel.
