Solutions focus on the Fire Stick equipment and apps in addition to potential internet connection causes.
The advice on this page applies to all Amazon Fire Stick models.
Update the HBO Max Fire Stick app.
patch your Fire Stick.
cycle your router and modem.
This will re-establish a connection with your internet service provider and can often result in faster download speeds.
Cancel downloads on other devices.
Restart the HBO Max app.
dump the Fire Sticks cache.
Restart the Fire Stick.
To do this, pressSelectandPlayuntil the streaming stick turns off and reboots.
Once completed, log back in again.
Reinstall the HBO Max app.
The app download may have become corrupted.
To fix this, delete the app and thendownload the HBO Max app for Fire Stick.
Reset your Fire Stick.
Only as a last resort, it’s possible for you to restore your AmazonFire Stickto its factory parameters.
Watch HBO Max on another gear.
The HBO Max is available on a variety of devices including a number of popular video game consoles.
Why Is HBO Max Not Loading?
To fix such HBO Max loading issues, try the solutions shown above.
As a last resort, you cancontact HBO Maxs customer supportdirectly or by calling1-855-442-6629.
A slow internet connection is also a common cause of Fire Stick HBO Max problems.
verify if HBO Max is offline.
The HBO Max streaming service could be down.
Plug your TV back in, reinsert the batteries, and pressHome.
