While Chrome is reliable, it’s not immune to crashing and freezing.
These troubleshooting steps apply to Chrome on Windows and macOS systems.
The same troubleshooting steps have a good chance of resolving the problem no matter what platform you use.
Instead of manually closing all unused tabs, Chrome has a helpful web app extension calledThe Great Suspender.
This simple troubleshooting step often solves the problem.
Close all Chrome tabs and windows, wait a few minutes, and reopen Chrome.
Quit other running apps and programs.
If other applications are frozen, force-quit those apps.
This frees system resources.
After closing out of any running program, try Chrome again.
This easy troubleshooting step solves many computer issues.
Disable Chrome apps and extensions.
If the simple troubleshooting steps above didn’t work, it’s time to dig a little deeper.
An app or extension may be causing the problem, but finding the culprit isn’t always easy.
Disable extensions and add-ons one by one to narrow things down.
Alternatively, disable all apps and extensions as a starting point.
If Chrome loads normally, add extensions back in one by one.
Scan your rig for malwareor viruses.
Sometimes Chrome may freeze or crash because of malware or a virus picked up while browsing the web.
Scan your Mac or PC to find andremove any infections.
Sync Chrome bookmarks, other data, and prefs to your Google Account to easily restore after the reset.
Before resetting Chrome, see to it you back up any important data and options.
Uninstall and reinstall Chrome.
You’ll need to reinstall apps and extensions.
Turn off hardware acceleration in Chrome.
It utilizes the hardware to its fullest extent for a more robust and smoother browsing experience.
This feature might cause conflicts, however, resulting in Chrome freezing or crashing.
Disable it to see if this solves the problem.
Visit the Google Chrome Help page.
OnmacOS, go toApplemenu >System Preferences>General.
SelectChromefrom theDefault Web Browserdrop-down.
Toupdate Chrome in Windows, selectMore>Help>About Google Chrome>Relaunch.
Toupdate Chrome in macOS, go toHelp>About Google Chrome.
