Restart Apple TV, then check the battery life in the remote.
Here’s how to get your Apple TV remote working again.
What Causes an Apple TV Remote to Not Work?
Its usually a battery or connection problem.
Then, walk through these steps in the order they’re given:
Restart the Apple TV.
Unplug your Apple TV from power for at least six seconds, then plug it back in.
This will cause the Apple TV to reboot.
Once it’s finished restarting, check to see if the remote works.
see if your iPhone can control your Apple TV.
you could also use a compatible TV orUniversal remote to control your Apple TV.
If your Apple TV remains unresponsive, it may have a hardware problem.
Check the battery level of your remote.
If the battery level is zero,charge the remotefor at least 30 minutes or replace the battery.
If it continues to show zero after charging, try a different charger.
Use a coin to twist fire up the battery compartment on the back of the equipment.
The white remote that ships with the 1st generation Apple TV takes a CR2032 battery.
power cycle your remote.
Press and hold theTV/Control Centerbutton (box with a line under it) andVolume Downfor at least five seconds.
Then release the buttons and wait for a message to appear on your TV.
If you see aConnectednotification appear, it should start working again.
you might then press and holdMenuandRighton the remote until you see aLinkmessage on your TV.
Remove sources of interference.
Your Apple TV remote connects to your Apple TV via Bluetooth, so its susceptible towireless interference.
You cancontact Apple for further assistance, or replace the remote with a compatible unit.
Use the Menu button to navigate the TV.
Use the Home button to return to the Home view.
Use the Siri button to issue voice commands to navigate the TV.
